WinniePatGG's Ticket Support

Environment Variables (.env)

Server Variables

Key	Value
PORT	Default: 3000 ; Port the service is running on
SESSION_SECRET	Long Random String that is used for sessions

Admin Seeding (Initial Admin Account)

Key	Value
ADMIN_EMAIL	Default: admin@example.com; Email for the initial admin account
ADMIN_PASSWORD	Default: admin123; Password for the initial admin account

Google OAuth 2.0

Key	Value
GOOGLE_CLIENT_ID	Email for the initial admin account
GOOGLE_CLIENT_SECRET	Password for the initial admin account
GOOGLE_CALLBACK_URL	Password for the initial admin account

SMTP (Email)

Key	Value
SMTP_HOST	Your SMTP Host
SMTP_PORT	Your SMTP Port
SMTP_USER	Your SMTP User
SMTP_PASS	Your SMTP User password
SMTP_SECURE	true or false
SMTP_FROM	Default: "Support no-reply@yourdomain.com"; The from message

Discord webhook

Key	Value
DISCORD_WEBHOOK_URL	The url of you discord webhook

Information

The Service creates a support.sqlite3 file that stores all data the service needs.

Getting Started

Docker

• Create a folder support-service
• Download the docker-compose.yml from the repo
• Create a new directory app
• Put all files into the app directory
• Run docker compose up -d in the directory with the docker-compose.yml

Standalone

• git clone https://github.com/WinniePatGG/TicketSupport.git
• cd TicketSupport
• npm install
• npm run start

Important Notes

• The Google login button appears only when GOOGLE_CLIENT_ID and GOOGLE_CLIENT_SECRET are set.
• If you change PORT, also update GOOGLE_CALLBACK_URL and the redirect URI in Google Cloud.
• I couldn't test the SMTP stuff, but it should work (I hope). If not, let me know.